astro

Published August 29, 2010 by crystalights

 

in the history of malaysian cable tv service providers, “astro” isn’t the kind which i can really think of in fond memory.

in fact, the only reason that it crossed my mind when speaking of cable tv service is because it is the only one still present today in malaysia.

and that’s it.

it doesn’t really have an impressive customer care (you have to pay for your customer care calls, even when it’s not your fault that you can’t watch tv, and sometimes the calls aren’t that short).

sometimes when you leave the decoder on stand by for very long periods of time and go somewhere for weeks without using it when you come back it becomes dysfunctional.

sometimes when the weather’s bad you can’t watch anything.

and then there’s the list of programmes, half of which probably consists of repeated shows or second-grade ones, as well as (almost) ancient season’s tv programmes.

sometimes channel surfing gets you nowhere, because except for a few channels, the rest really have nothing much that can interest or enrich you and your mind.

i only remember how they keep on “upgrading the system” by changing smart cards because they are so very concerned of people making profits or free-loading on THEIR tv service.

and then there’s “astro Beyond”. in HD.

supposedly in conjunction with the world cup and it continues from then on but seriously why would i want to see the strand of grasses on a football field?

maybe some people do (in that tv advert), but i don’t. i don’t even think it’s worth it to pay the extra bucks for that extra HIGH DEFINITION that shows the texture of someone’s face or someone’s trickling beads of sweat.

it’s too much money for something so trivial and insignificant.

an extra package in Beyond is supposedly the malaysian version of a TiVo.

except that you can’t exactly program your wishlist search, but you can store recordings of your tv shows.

yes, TiVo was introduced in the U.S more than a decade ago, but here we are in malaysia with a cable tv service only recently going all out for something like this. (with the extra extra bucks as the charge).

you have to pay extra for the service that isn’t even that recent in the tech-world.

it’s like paying extra for a DR2000 spectrometer when the science community has already used the atomic absorption spectrometer since decades and decades ago.

.

so that is why, when i wake up with loud noises and loud voices this morning/afternoon i really hate the fact that it was because someone is expressing their discontent towards the cable tv service so passionately as if the service providers could really speed up their service delivery based on a couple of very vocal phonecalls.

no, they can’t.

of course they can’t.

they are incapable of providing the kind of service that supposedly comes with the kind of money that they rake in.

i know that from experience.

.

that is why i’m against the Beyond subscriptions (in this home). because i see them as such a huge burden. there is no point at all. the money that you’re paying doesn’t guarantee you top quality service.

you were the one who wants Beyond for both TVs, so please no screaming.

i need to be able to sleep because this cable tv service would never change even if i don’t sleep.

they don’t care much about such things (because they know they’re the only one providing cable TV service in this country).

.

perhaps everything here is about raking in as much money as you can (before people start to realize that they’ve been robbed in broad daylight).

.

so when will people wake up?

One comment on “astro

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